The first month of the new year is almost over. No doubt you started the month with a better plan and bigger expectations for this year than in years past. Most of us work a bit harder in January, putting in that extra effort to...
For most of us, the end of the year is a time for celebration as well as reflection on the accomplishments we have achieved during the past 12 months. Here at Main Line TeleCommunications, we have enjoyed sharing our knowledge on answering service best practices...
Even though we are now in the digital age, we all spend time answering phone calls on a daily basis. In fact, despite all of the new channels in which we have to communicate, many people are spending more time on the phone than ever...
This isn't your father's business world anymore. The old barriers that drove the business climate in the 20th century no longer apply. We’re now in a world of smart phones, wireless hot spots and true global economics. If your company, no matter the size, isn't...
Live Answering Services for Small Businesses – A Potential Solution for You How many hours a do you work in a week? I believe the average for small business owners is still in the 60+ hours-per-week range. This is a significant amount of time, energy and...
Businesses today have more ways to communicate than ever before. So why is it that many of us are frustrated on a regular basis in trying to reach certain businesses? Have you noticed, in our advanced communications age, how it is tougher and tougher...
Stimulating your sales—after business hours Your business needs sales to grow. And in order to increase revenue, you understand it’s important to maintain open and excellent communication with your customers, clients and vendors. Effective communication is a proven benchmark in helping make your business a successful...
As a service organization with a genuine interest in seeing our clients succeed at achieving their business objectives, it is important for us to be good listeners. So, instead of telling you how we think virtual receptionist services can help you grow your business, we...
Why Answering Services for Small Businesses? Having the wrong information about a missed call is more than just annoying - it costs you money. A bad message can cause your small business to miss returning an important call, or forget to do something critical for a...
