live telephone answering Archives - Main Line TeleCommunications

How to Gain More Clients by Building Trust

June 11, 2019 in customer service, live telephone answering by admin

In specialized industries like legal services, you’re accustomed to vernacular that the average consumer is not. Few people know the ins and outs of the legal world, and this is important to keep in mind while you’re communicating with your potential clients. If you are...

How an Answering Service Becomes an Extension of Your Company

December 17, 2015 in 24 hour telephone answering services, live telephone answering by admin

Are your phones ringing off the hook, distracting your already busy staff from their main job functions? Or maybe you are out on a job and missing important calls that you never have time to take? Missed calls, failure to return messages, or distracted team...

7 Common Misconceptions About Answering Services

August 12, 2014 in 24 hour telephone answering services, live telephone answering by admin

For many businesses, the thought of using a professional telephone answering service seems like an extravagance. Businesses often believe that people will be put off by the idea of talking to a call center or that receptionists won't be able to answer their customers'...

7 Common Misconceptions About Answering Services

August 12, 2014 in 24 hour telephone answering services, live telephone answering by admin

Live Operator Answering Service Wins Award of Excellence

October 10, 2013 in live operator answering service, live telephone answering by admin

[caption id="attachment_16788" align="alignright" width="269"] CAM_X_Award Award Wining Service 2012[/caption] Once again, Main Line TeleCommunications is pleased to announce that we have won the CAM-X Award of Excellence for our professional live operator answering and messaging services. This is the sixth consecutive year that we have received the award,...

Live Operator Answering Service Asks – Are You Ready for Change?

November 27, 2012 in live operator answering service, live telephone answering by admin

Super storm Sandy, a presidential election, the Thanksgiving holiday, black Friday and cyber Monday; and that is all within the last 30 days! All of these occurrences involved planning and preparation by large numbers of people both as individuals and as businesses. While the holidays...

The Importance of Listening: A Live Operator Answering Service Approach

September 18, 2012 in live operator answering service, live telephone answering by admin

One of the primary causes of lost business is miscommunication. Whether it is a good prospect that chose another provider over you, or a client you’ve had for years that suddenly decides to discontinue your relationship, there is a good chance miscommunication was involved. In...