A Philadelphia Answering Service Says “Change is Good”

Posted January 30, 2013 in 24/7 answering service, philadelphia answering service by admin

With ‘the big game’ only a few days away, people across the country are preparing a philadelphia answering service for the Super Bowl and all of the celebrations that go along with it. However, Philadelphia is also having its’ own unique celebration; the celebration of hope that our own chances of making it to ‘the big game’ some-time in the near future have just been greatly increased. Just a couple weeks ago, the announcement was made that Chip Kelly will be the new head coach for the Eagles, replacing 14 year veteran Andy Reid. As a professional answering service located in the greater Philadelphia area, we answer calls from all over the nation and obviously can’t talk football with callers. Nevertheless, there are some true fans at our shop that are very excited about the potential that this change has brought about.

Why Change is Good

When things don’t change for a while, it becomes easier and easier to fall into mediocrity. Change is what keeps us on our toes. It demands our attention and our focus; and sparks the creativity that helps us be better problem solvers. While the Eagles have had a decent record overall under Reid’s tenure, to the fans (and even many players) the last couple of years have felt like a rut that just could not be overcome. Enacting big changes with the specific intent to make things better for all parties involved had become the only reasonable course of action. Of course, in professional sports, only time will tell how successful those changes will be. But in the business world, a lot of things can be changed with a bit more certainty in regards to the expected outcomes.

Changing For the Better

Most of our clients have come to us over the years because they were specifically ‘looking for something better’: A better way to manage client communications and retention, a better way to engage patients, a better answering service with more robust offerings, and so on. In other words, they knew that for them to rise above mediocrity and make things better for all parties involved, they needed to make real changes in their communications efforts. By partnering with our clients and building an answering program with very specific detail to each of their unique businesses, we have been able to help them change for the better.

But, But, But….

As January comes to a close, most of us get a reality check in regards to all of those plans and goals we put in place for the New Year. Whether business or personal, month one of twelve is already in the books and if we haven’t met our expectations, the excuses of ‘why not’ can start to eat away at our conscious. If this sounds like you, don’t let it happen again. Instead of focusing on the ‘why not’, focus on what changes, both strategic and tactical, can be made to get you back on track. Remember, mediocrity isn’t that hard to achieve, but if you’re looking for something better, this Philadelphia answering service is with you!

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