Answering Services for Small Businesses – Don’t Let Bad Messages Cost You Money!

Why Answering Services for Small Businesses?

Having the wrong information about a missed call is more than just annoying – it costs you money. A bad message can cause your small business to miss returning an important call, or forget to do something critical for a client. Before you know it, you’ve lost revenue opportunity, and your reputation has suffered.

Think of what your average client is worth. Depending on your business, this could be a few hundred dollars, or a few hundred thousand dollars. Is it worth leaving this money on the table just because of a few wrong messages?

What can you do? Let’s brainstorm a few ideas…

• Hire a better administrative assistant?
  That could get expensive, and besides, why take up this person’s time with taking your messages? They could be doing a million more important tasks for you.

• Try to be available more often?
  True, you can’t have a bad message if you never give anyone a chance to leave you one. But it might get a little tiring being available 24 hours a day, so this is probably a no-go.

• Get people to email you instead?
  Okay, this is getting a little ridiculous. There has to be a way to stop bad messages without inconveniencing yourself or your clients and prospects.

• Hire an answering service!
  Of course – answering services for small businesses are a bad message’s worst nightmare. It provides a live person for your clients and prospects to talk to every day, whether you’re available or not. And when they need to leave a message, it’s taken with pinpoint accuracy – no more bad messages.

A large majority of small businesses in the U.S. admit they could do a better job at answering the phone.  But very few have ever attempted to understand just how much revenue or services this is costing them – both for new business, and for existing customers.

A professional 24 hour small business answering service, or even an after-hours answering service, is a viable option for many small businesses to easily create more revenue and improve customer service.  For those of you who haven’t done so yet, do your business a favor – reach out to some quality providers of small business answering services, ask them some tough questions and get a few quotes.  The worst that could happen is, you decide it is not for you.  And the best that could happen?  Well a consistent flow of new business, more revenue from existing customers and higher marks for client satisfaction could be in your immediate future!

To learn more about Main Line Telecommunications, please click here.  Or complete our
Contact Us form.